Soil Food Web Privacy Policy

Updated: February 17, 2022

Your privacy is important to the Soil Food Web School. This Privacy Policy (“Policy”) explains what Personal Information Soil Food Web School LLC. (“Soil Food Web” or “we”) collects from individuals (“you”) who interact with our business and receive our “Services,” which includes: visiting our website (www.soilfoodweb.com), using your online account with us, attending webinars or other events, or contacting and communicating with us. This Policy applies to all individuals, regardless of where they live and explains how we collect and use personal information, including our privacy practices over the previous 12 months. This Policy does not apply to any third-party site or service linked to our website or recommended or referred by us. If you have questions about this Policy, please email [email protected]. 

1. WHAT IS PERSONAL INFORMATION?

                In general, “Personal Information” (also known as personal data) means information that identifies or could be reasonably linked with a particular individual or household. Examples include your name, email address, account username, geolocation, information about your interaction with a website or an online advertisement.

                For clarity, Personal Information does not include information that is publicly available, deidentified (i.e., information that cannot be reasonably associated with a particular person), or aggregate information (i.e., information about groups of individuals that does not identify any particular individual).  

2. WHAT PERSONAL INFORMATION DO WE COLLECT, AND HOW DO WE COLLECT IT?

                We collect your Personal Information in three principal ways. 

Our Website. We provide access on or through our website to a wide range of content, services, and media.  Users may subscribe to register for classes, workshops, webinars and other events, subscribe to electronic newsletters, request services, inquire about training sessions, and apply for job opportunities.  Soil Food Web may require you to voluntarily provide personal information that we use to facilitate all of these features. For example, if you would like to receive our newsletter to learn about our Services, you will need to provide us with your email address. In addition, if you contact us through our online portal about one of our seminars or another topic, you will be required to provide us with your first and last name, email address, the topic of your question, and details about your question so that we can email you back with the information you have requested. You will also have the option to provide us with your residential or mailing address, telephone number etc.. If you decide to create an account with us, we will need to collect your name, email address, and username. You will also need to create a user password to access your account, but your password will be encrypted, and we will not see it. Similarly, if you make a purchase from us, such as making payment to register for a seminar, you will need to provide us with your payment card information, but your payment card account numbers will go directly to our payment card processor, and we will not see that information. Sometimes individuals also provide us with additional Personal Information, such as dates of birth, household member names, or photographs. If you do not want us to collect this information, please do not provide it.

When anyone visits our website, we automatically collect information about your session on our website (“Usage Information”) through the use of cookies or similar technology, which are explained below. This Usage Information may include your IP address, length of your session, which pages and content you view, and the sites you visit either immediately before or after using our website. 

 Contacting Us. In addition to contacting us through our website portal, you have the option to contact us through email, on the telephone, or by mail. Depending on how you choose to communicate with, we will collect your name, email address, telephone number, or your residential or mailing address. And we will collect whatever information you provide to us in these communications. Again, if you do not want us to collect certain information, please do not provide it.

Seminars. If you attend any of our seminars, we will collect any information you provide to us through these courses.

                Cookies and Other Tracking Technologies. As mentioned above, and like nearly every commercial website, we use cookies and other technology on our website to automatically capture information about the use of our website. Cookies are small amounts of data that are stored within your internet browser, which saves and recognizes your browsing habits. Use of cookies enables a faster and easier experience for the user.  For information on cookies, please refer to www.aboutcookies.org.

The information we collect through cookies may include information about the browser that you use to access the site, the operating system that you are running, what items you clicked on the applicable web page, how long you viewed a certain page, and information about the website you accessed immediately before you accessed our website.  We may aggregate Usage Information from you and other website users. We also may collect anonymous aggregated information, like general traffic patterns within our website, to help maintain the flow and content of the website. Any and all of this Usage Information may be used to support our commercial, marketing, and customer service activities, or for any other reason. We may partner with service providers that deploy tracking technologies such as pixels or beacons on other websites where a Soil Food Web advertisement or other content might appear to understand whether your interaction with such content leads you to our website. For example, we may post videos on YouTube about seminar topics. These technologies help us to understand types and degrees of user engagement and whether our publicity and marketing efforts are effective and what topics are of interest. 

There are different kinds of cookies with different functions:

We generally use cookies as follows:

Other tools include web beacons which are clear electronic images that can recognize certain types of information on your computer, such as cookies, when you view our website tied to the web beacon, and a description of the website tied to the web beacon. Soil Food Web may use web beacons to operate and improve our website and e-mail communications.  Web beacons can be used alone or in conjunction with cookies to compile information about users’ usage of our website and interaction with e-mails.  We may use information from web beacons in combination with other data we have about our clients to provide you with information about Soil Food Web and our Services.  We may conduct this review on an anonymous basis.

Soil Food Web may use Google Analytics, a web analytics service provided by Google, Inc.

(“Google”).  Google Analytics uses cookies to help websites analyze how users use the site. The information generated by the cookie about your use of our website (including your IP address) will be transmitted to and stored by Google on servers in the United States.  Google will use this information for the purpose of evaluating your use of the applicable website, compiling reports on website activity, and providing other services relating to website activity and internet usage for Soil Food Web.  Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. By using our website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

If you wish you to restrict the use of cookies as part of your interaction with our website, you may do so by adjusting the settings in your internet browser. Most Internet browsers allow you to block or delete cookies and other similar technologies from your browser. Please Note: if you reject or disable cookies, you may still use our website, but your ability to use some features of our website may be limited.

3. WHY AND HOW DO WE USE YOUR PERSONAL INFORMATION?

 Our reasons or bases for collecting and using (processing) your Personal Information may entail the following:

                With Your Consent. By using our Services you consent and agree to the terms of this Policy. In addition, when you create an account with us, sign up for our newsletter, or otherwise select options to receive information directly from us, you will acknowledge that you are providing certain Personal Information to us and approving of our collection and use of your Personal Information.

                To Perform Contracts and Provide services. When you register for or attend seminars or otherwise purchase Services from us, we will need to collect and use your Personal Information to deliver these Services to you.

                Our Legitimate Business Interests. We collect Personal Information, especially Usage

Information, to run and improve our business, including understanding website traffic and securing our website.

                Legal Obligations. We also collect and process Personal Information to fulfill any legal obligations, including lawful requests from law enforcement or third parties.

The manner in which we use your Personal Information may entail the following:

Communications with You. Our primary purpose for using your Personal Information is to communicate with you – whether to respond to inquiries about our products or to fulfill orders to customers. If you contact us, we will use your email address, telephone number, or mailing address, along with any other information you provide to us, to communicate with you. We may retain your contact information and copies of our communications with you for our records.

Announcements and Marketing. As part of our communications with you, we may use your name and contact information to provide you with our newsletter or other news about promotions, offerings, events, and other information about our business. From time to time, we may also conduct customer surveys. You may elect to opt-out of marketing email communications by following the unsubscribe instructions in these emails. 

Seminars. If you participate in any of our seminars, including our webinars, your voice and/or image may be recorded during the course of the seminar. We retain the right to publish the recording of our seminars on our website and elsewhere. By attending our seminars, webinars and other events, you are agreeing to this practice.

Service Improvement. We may use information collected from you to modify our Services, including both our website and product offerings. We may use any feedback you provide to us to enhance our Services.  

Security. We hope everyone who uses our Services will do so appropriately and with respect for our community. But not all online activity is beneficial. Therefore, we may need to use Personal

Information to protect, investigate, and deter against fraudulent, unauthorized, or illegal activity relating to our Services and generally safeguard and maintain the security of our business.

Legal Requirements. We may be required to use or disclose your Personal Information when necessary to comply with legally mandated reporting, subpoenas, court orders, or other legal process requirements.  

Other Purposes. We may use your Personal Information for any other legal, business, or marketing purposes that are compatible with this Policy.

Please Note: We may also use for a variety of business development or marketing purposes deidentified or aggregate information derived from Personal Information but that does not identify any particular person. For example, we may use geolocation data about user engagement with our website cross-referenced with particular product content viewed to evaluate marketing to grocers in particular locations or determining product popularity based on location.

4. HOW DO WE SHARE YOUR PERSONAL INFORMATION?

                We may share your Personal Information as follows:

Service Providers. Like most businesses, we rely on outside service providers to run our business. For example, we may work with an email marketing firm to manage our newsletter and other announcements and notices. Our service providers use your Personal Information only to provide services to our business under our instructions, and they are restricted from using your Personal Information for any other purpose. We do not otherwise routinely share Personal Information collected through our Services with others.

Business Transition. In the event of a business transition, such as a merger, acquisition, reorganization, bankruptcy, or other sale of all or a portion of our assets, any information owned or controlled by us may be one of the assets transferred to third parties. We will provide notice of such a business transition via prominent notice on our website and through the app. We reserve the right, as part of this type of transaction, to transfer or assign your information and other information we have collected from customers and users of the Services to third parties. Other than to the extent ordered by a bankruptcy or other court, or as otherwise agreed to by you, the use and disclosure of all transferred information will be subject to this Policy. However, any information you submit or that is collected after this type of transfer may be subject to a new privacy policy adopted by the successor entity in compliance with applicable laws and regulations.     

Legal Requirements. As noted above, we may be required to use or discloses your Personal Information when necessary to comply with legally mandated reporting, subpoenas, court orders, or other legal process requirements. That might involve disclosure to third parties.

Publicly Posted Content. If you post comments, images, and other content to a location that is public facing, including the app, our website, storage locations, or social media, your posted information will be publicly viewable.

With Your Consent. We may share some or all of your information with any other third party with your affirmative consent. For instance, we display personal testimonials of students on our website in addition to other endorsements. With your consent, we may post your testimonial along with your name. If you wish to update or delete your testimonial, you can contact us at [email protected].  

Links to Other Websites. Our website may contain third-party links that provide access to other websites, not maintained by Soil Food Web (for example, Facebook, YouTube, Instagram).  If you click on these third-party links, you will be directed from our website to another external website, which Soil Food Web has no control over and assumes no responsibility for the content, privacy policies, practices, or services.  Your use of any external website is not governed by this privacy policy.

5. WHAT ARE YOUR RIGHTS UNDER THIS POLICY?

Access. You have the right to request that we disclose what Personal Information we have collected from you over the past 12 months and how we have used it. Once we receive and confirm your verifiable request, we will disclose to you:  

1. The categories of Personal Information we collected about you.

2. The categories of sources for the Personal Information we collected about you.

3. Our business or commercial purpose for collecting or selling that Personal Information.

4. The categories of other businesses or persons with whom we share that Personal Information.

5. The specific pieces of Personal Information we collected about you.

6. If we disclosed your Personal Information for a business purpose, the Personal Information categories that each category of recipient obtained.

Deletion or Erasure. You also have the right to request that we delete or effect the erasure of Personal Information collected from you, subject to certain exceptions. If you wish to unsubscribe from our newsletter, use the unsubscribe link in these communications. If you receive any additional emails from us after unsubscribing, we ask for your patience as we update our mailing list, and you also can follow up with a specific unsubscribe request to [email protected]. It is not our intent to send unwanted communications to you. In addition, you may delete your Personal Information by deleting your user account created with us.

Please Note: Deletion of your Personal Information from our newsletter or other aspects of our Services may not result in deletion of your Personal Information from all of our systems, even though it will be deleted from our business’s active operations files. We may retain copies of your Personal Information to:

1. Complete the transaction for which we collected the Personal Information, provide a good or service that you requested, take actions reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform our contract with you.

2. Detect security incidents; protect against malicious, deceptive, fraudulent, or illegal activity; or prosecute those responsible for such activities.

3. Debug products to identify and repair errors that impair existing intended functionality.

4. Exercise free speech, ensure the right of another consumer to exercise their free speech rights, or exercise another right provided for by law.

5. Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when the information’s deletion may likely render impossible or seriously impair the research’s achievement, if you previously provided informed consent.

6. Enable solely internal uses that are reasonably aligned with consumer expectations based on your relationship with us.

7. Comply with applicable laws or other legal obligations.

8. Make other internal and lawful uses of that information that are compatible with the context in which you provided it.

Corrections and Updates. You can manage the Personal Information associated with your account through your account or by updating us through our online portal or email us at [email protected]. 

6. HOW CAN YOU EXERCISE YOUR RIGHTS?

To exercise your rights of access, deletion, and information management, you may contact us in any of the following ways:

• Email:           [email protected]
• Online: https://www.soilfoodweb.com/contact–us/  
• Mail: Soil Food Web School, LLC

PO Box 287

Corvallis, OR 97330

Only you, or, a person registered with an appropriate government authority that you authorize to act on your behalf, may make a verifiable request related to your Personal Information. You may also make a verifiable request on behalf of your minor child. You may make a verifiable consumer request for access or data portability only twice within a 12-month period. 

To verify the identity of an individual making a request, if you have not logged in through your secure user account, a two-step process will need to be completed. A verifiable request must:

• Describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.

• Separately provide sufficient information that allows us to reasonably verify you are the person about whom we collected Personal Information or an authorized representative.

Again, the best way to exercise your rights is through your user account, which you control.  

We cannot respond to your request or provide you with Personal Information if we cannot verify your identity or authority to make the request and confirm the Personal Information relates to you.

7. WHEN AND HOW WILL WE RESPOND TO YOUR REQUESTS?

When you make an access or deletion request, we will endeavor to provide an initial response to a verifiable user request within 10 days of receipt and will attempt to fulfill a verifiable user request within 45 days of its receipt. If we require more time, we will inform you of the reason and extension period in writing.

We will deliver our written response by mail or electronically, at your option.

Any disclosures we provide will cover only the 12-month period preceding our receipt of a verifiable user request. The response we provide will also explain the reasons we cannot comply with a request, if applicable.

We do not charge a fee to process or respond to your verifiable user request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.

8. HOW DOES EXERCISING MY RIGHTS AFFECT MY RECEIPT OF THE SERVICES?

We will not discriminate against anyone for exercising any of their rights under this Policy or any applicable information privacy or data protection law. Unless otherwise permitted, we will not:

• Deny you goods or services;

• Charge you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties;

• Provide you a different level or quality of goods or services; or

• Suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services.

But if any part of our Services involves a financial transaction with you, we may offer you certain financial incentives permitted by applicable laws that can result in different prices, rates, or quality levels. Any financial incentive permitted under applicable law that we offer will reasonably relate to your Personal Information’s value and contain written terms that describe the program’s material aspects. Participation in a financial incentive program requires your prior opt-in consent, which you may revoke at any time. However, we do not currently provide any financial incentives. 

9. HOW CAN I STOP RECEIVING COMMUNICATIONS?

We respect your privacy and give you an opportunity to opt-out of receiving announcements of certain information. Users may opt-out of receiving any or all communications from us by following unsubscribe instructions in these communications or contacting us at [email protected].

10. WHAT IS OUR POLICY FOR MINOR CHILDREN 16 AND UNDER?

We do not knowingly collect personally identifiable information from children younger than 16 years of age. If you are under the age of 16, you must ask your parent or guardian for permission to use the Services. If you think we have collected Personal Information from a child younger than 16 years of age for whom you are the parent or guardian, please contact us at the notice address provided below.

11. HOW DO WE HANDLE SECURITY?

We maintain administrative, physical, and technical safeguards to reasonably protect the confidentiality, availability, and integrity of your Personal Information and partner with service providers that implement safeguards and controls to protect your Personal Information. But given the nature of the Internet and the fact that network security measures are not infallible, we cannot guarantee the security of your Personal Information. In the event we become aware of a data security breach, we will provide you with notice as required by applicable laws.

12. WHAT HAPPENS IF THERE ARE CHANGES TO THIS POLICY?

If we change this Policy, we will post the updated Policy to our website.

If the Policy changes materially so that we are going to use your Personal Information in a manner different from that stated at the time of collection, we will notify you by sending you an email to an address provided to us. We reserve the right to make the changes to the Policy applicable to all previously collected Personal Information.

13. HOW CAN YOU CONTACT US?

                Again, you can contact us through any of the following:

• Email:           [email protected]
• Online: https://www.soilfoodweb.com/contact–us/  
• Mail: Soil Food Web, LLC

PO Box 287

Corvallis, OR 97330